Leeds and Birmingham training courses
People are at the heart of any successful business, and that is why we design and deliver training in five key areas…
“A good leader makes sure everybody counts and lets them know how much they count”
Leading a team of people in today’s organisation is complex and demanding. As a manager, getting the most out of your people is not only the key to success, it is also highly rewarding. At Genesis our management and leadership training provides you with the skills you need to manage your people and achieve your own goals.
“The only way to know how customers see your business is to look at it through their eyes.”
Some people believe to be a good sales person you must have the gift of the gab. At Genesis we believe the most effective sales people are those who listen and build relationships with customers. Based on the principle of Customer Relationship Management, our sales training is about truly understanding your customer’s needs, to retain them and grow your reputation.
“I believe the true road to preeminent success in any line is to make yourself master in that line”
Today’s business world is about working smarter not harder. Our business skills training is about refining your current skills and do your job better. Covering everything from report writing to presentation skills we can help you raise your game and get the results you want.
“What counts a great deal in life is what we do for others.”
We all experience customer service most days of our lives and we all have our own expectations. Genesis believe that meeting customer needs isn’t just about keeping promises and being polite, it’s about understanding what makes your customers tick and what they really want.
“Confirm your skills are up to date”
Evaluation services available – get in touch for more information.